Senior Program Manager - Community Engagement Wayne County

DTE Energy
United States, Michigan, Detroit
Nov 27, 2024
DTE is one of the nation's largest diversified energy companies. Our electric and gas companies have fueled our customer's homes and Michigan's progress for more than a century.And as Michigan's largest source of renewable energy, we're creating a cleaner, healthier environment to power our future. We're also serving communities beyond Michigan, where our affiliated businesses offer renewable energy, emission control technologies, and energy services to industries in 19 states. But we're more than a leading energy company... and working at DTE is more than just a job.At DTE, we take great care of each other and our customers, and we use our energy to be a force for growth and prosperity in our communities. When you join us, you'll be part of a team that welcomes, recognizes, and celebrates differences and values everyone's health, safety, and wellbeing. Are you ready to make that kind of difference? Bring your energy to DTE.Together, we can achieve great things. Testing Required: Not Applicable Hybrid Role: Must be able to come on-site periodically and reside a commutable distance from the assigned work location. Emergency Response: Yes - Must be available to perform a primary assignment in support of DTE's emergency response to storms or other events that impact service to our customers. Job Summary Responsible for planning execution and monitoring of Community Engagement strategy, to enhance the company's overall credibility and reputation. Develops recommendations to Senior Management for specific program enhancements and expansions. Plays a critical role in identifying, cultivating, and managing relationships with external stakeholders and serves as point of contact for DTE in the community. Represents DTE externally at events and in interactions with external stakeholders and organizations. Implements ongoing process improvements to improve efficiencies of programs. Collaborates and integrates with team members and internal partners across the company to ensure that organizational goals and strategies are realized. Span of control: 0; Individual Contributor role Key Accountabilities Manages and directs the consistent implementation of the strategic and tactical activities for the selected Community Engagement program that will improve reputation and credibility in the communities that the company serves Initiates new ideas or approaches and challenges current practices or approaches with sound alternatives Develops and maintains positive business relationships with internal and external stakeholders and decision makers Defines scope, establishes and monitors program goals and metrics, prepares business cases and presentations for proposed significant changes in program scope and content Leads, builds and works with cross-functional teams within Community Engagement across the company, and with external organizations. Leverages the resources of all Community Engagement groups, as well as other corporate support and operational groups to implement programs Utilizes Continuous Improvement principles, methods and tools in developing and implementing programs and identifying/improving processes Leads the analysis of existing projects and programs through after-action reviews and other effectiveness reviews to determine improvements or recommendations for expansion or phase-out Represents Community Engagement at cross functional meetings Represents DTE with external organizations at meetings and events Leads the development of and presents formal and informal presentations to Senior Management Mentor less experienced Community Engagement employees Minimum Education & Experience Requirements Bachelor's degree inPublic Policy, Communications, Business Administration, Marketing, or related discipline with 5 years of job relevant experience Other Qualifications Extensive network connections in Wayne County, Michigan Experience working with cities and local government on advocacy and engagement efforts Excellent partnership building skills with forming and maintaining external relationships Consulting/influencing/negotiating skills to build relationships and influence internal and external stakeholders & decision makers Demonstrated ability to work with a variety of people and groups to achieve effective and efficient results Ability to attend external events during and outside of normal work hours Ability to manage multifaceted projects across multiple environments Must possess excellent interpersonal, writing, and oral communication skills, diplomacy and discretion, critical thinking, and judgment with all levels inside and outside the company Demonstrated capability to think strategically, meet deadlines and balance concurrent projects under tight deadlines in a fast-paced environment and often changing priorities Self-motivated with a proven ability to work independently Analytical and problem-solving skills consistent with the ability to identify key issues from a broad range of alternatives, and recommend optimal solutions for various situations Computer skills including MS PowerPoint, MS Excel and project management software, & MS SharePoint Local/Regional travel required Additional Information Incumbents may engage in all or some combination of the activities and accountabilities, and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision. PRIVACYNOTICE TO CALIFORNIAJOB APPLICANTS At DTE Energy, we are committed to providing an inclusive workplace where everyone feels welcome and a sense of belonging. We seek individuals with a heart for service, a passion to help our communities prosper, and ideas to help shape the future of energy. We are proud to be an equal opportunity employer that considers all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, age, religion, disability, national origin, citizenship, height, weight, genetic information, marital status, pregnancy, protected veteran status or any other status protected by law.