Claim Team Manager - Property Field Inspection

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Khakis optional. . .

Starting Salary is $ 100,500.00 - $147,675.00 annually. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:

• First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
• Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
• Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
• Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
• Promoting development of employees within an inclusive environment

Where You'll Work: This is a remote position; however, competitive candidates must reside within 100 miles of the Portland, OR area and will be responsible for leading a team who services these zip codes:

97056 97102 97144 97147 97210 97217 97225 97113 97119 97131 97008 97118 97123 97133 97018 97132 97141 97007 97054 97064 97106 97205 97229 97048 97109 97125 97140 97203 97221 97003 97078 97117 97130 97134 97223 97224 97005 97006 97062 97107 97116 97124 97136 97231 97103 97138 97110 97053 97145 97016 97051 97146 97121 97067 97068 97213 97027 97040 97045 97060 97236 97022 97041 97080 97086 97216 97011 97031 97049 97201 97209 97211 97212 97227 97232 97239 97267 97019 97030 97035 97055 97204 97219 97266 97010 97024 97028 97089 97206 97218 97220 97009 97014 97015 97021 97034 97036 97058 97214 97215 97233 97070 97202 97222 97230 97342 97023 97038 97375 97017 97063 97761 97042 97004 97037 97065 97823 97861 97033 97812 97039 97057 97029 97050

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Competitive candidates must demonstrate the following:

• Effective written and verbal communication skills
• Demonstrated leadership behaviors
  • Promote and maintain a relentless focus on the customer when making decisions
  • Candidly assess our environment and tackle challenges head-on
  • Inspire and energize people to understand and achieve common goals
• Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
• May be required to complete Rope and Harness Safety Training
• A valid driver's license is required

Preferred:

• Bachelor's degree in a related field of equivalent work experience
• Claims operations and/or call center experience
• Prior leadership experience
• Experience with Xactimate, XactContents

Additional Details:

• Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s)

PI255458161