Interim Supervisor III
Tapestry, Inc. | |
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Nov 26, 2024 | |
Essential Duties & Responsibilities: Client & Service Expert: *Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store. *Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. *Ensure all associates complete the sales training program and develops strong product knowledge across all categories. *Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence: *Achievement of personal sales goals. *Educate team on sales plans, personal sales goals, store stats and drives team to achieve them. *Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles. *Foster a team environment by creating a fun, competitive, inviting atmosphere. Building Brand Equity: *Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. *Ensure brand and operating standards are met to support brand consistency. *Ensure store presentation standards are achieved and maintained. Operational Excellence: *Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. *Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory. *Adherence to Kate Spade loss prevention policies and operational procedures. Qualifications: Education & Experience Required: *Minimum 2-3 years' experience in luxury goods or a comparable retail environment *College degree preferred Skills and Abilities Required: *Strong written and verbal communication skills *Detail oriented *Proactive ability to multi task and prioritize Physical Requirements: *Available to work store schedule, as needed, including evenings and weekends *Standing for extended periods of time *Able to safely lift boxes up to 40 pounds *Comfortable climbing ladders Kate Spade New York is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Vetera |