New

Hybrid Inbound Collections Specialist

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New York, Rochester
Nov 26, 2024
NOW HIRING FOR A HYBRID ROLE IN ROCHESTER, NY! **Must be in office Monday-Wednesday** * Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company. * Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary. * Researches and resolves product and service issues from the field and clients. * Handles returns resolutions and inbound phone requirements * Performs the daily processing of all new and pending returned items Additional Skills & Qualifications * High School diploma or GED required * 2 years of high volume call center experience (inbound preferred) * 1 year of experience in collections, AR, or banking is helpful * Strong tenure and attendance record Experience Level Intermediate Level Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Rochester,NY. Application Deadline This position will be accepting applications until Dec 6, 2024. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.