New 
Sales Operations Program Manager - Incentive Compensation & Quota
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Nov 26, 2024 | |
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OverviewThe Americas Sales Enablement & Operations (SE&O) team plays an essential role in translating Microsoft's Commercial Strategyintoa local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver businessimpact on ascale. Within SE&O, the Americas Business & Sales Operations (BSO) team is looking for a Sales Operations Program Manager focused on Incentive Compensation/Quota. You will support incentive compensation across Microsoft Americas by amplifying programs and building repeatable processes to recognize and reward employees for driving business results. You will also oversee the process for escalations, identify common themes/causes and remove blockers. You will manage, capture, triage, action and communicate internal Americas incentive compensation issues and opportunities. In this role, you will actively engage in other incentive compensation processes including Awards, Contests and Quota management. While focused on incentive compensation/quota, you will partner closely with other BSO teams that lead processes for Segmentation, Territory Design, Employee Data, Employee Assignment and Revenue Excellence. This is a unique opportunity for someone with passion for fixing broken flows, simplifying processes, scaling best practices and wanting to network by partnering with many teams across Microsoft. By applying to this U.S. based position, relocation is not provided for the role. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.
ResponsibilitiesEnable more efficient and effective landing of incentive compensation & quota Lead Americas internal incentive compensation escalation processes and meetings from intake to closure Triage and research issues using data to validate asks, outline options, define recommendations and drive closure within milestones Proactively and reactively engage on key issues and asks to identify and remove blockers Communicate decisions and amplify insights/learnings via: emails, articles, integrated SharePoint pages, presentations, templates, scripts, talking points, Learning Day sessions, etc. Partner with WorldWide and SE&O to land incentive compensation with field so that they understand the why, how, what and when Refine incentive comp/quota process for continuous improvement, automation and innovation ensuring agility in delivering results while consistently maintaining and improving quality with governance OtherEmbody our Culture and Values | |