Program Supervisor

Harlem Family Services Center (317 Lenox Ave)

$72,000 - $78,000 / year

Sign-On Bonus Eligible

Position Summary: The Family Wellness Program (FWP) provides comprehensive trauma-informed services to families who are affected by IPV, including survivors of IPV, the person who is causing harm (PCH), and children exposed to IPV in the home. Our goal is to help each member of the family establish long-term safety and stability by providing tools to heal from the effects of trauma and end the intergenerational transmission of violence. The Program Supervisor will coordinate and oversee the day-day aspects of the Abuse Intervention Services for Fathers (AISF) component of the FWP. The AISF will provide comprehensive abuse intervention services to the PCH, including case management, individual abuse intervention counseling, and the Caring Dads group. The goal of AISF services is to stop relationship abuse, thereby, increasing safety and well-being of children and families. The Program Supervisor will report to the program's Assistant Director and provide services in Manhattan and in the South Bronx.

Essential Duties:

• Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures;
• Supervise the AISF Therapist and AISF Therapeutic Case Manager;
• Coordinate the planning and facilitation of the Caring Dads group, a 24-week intervention designed for fathers who have caused harm to their partner and/or their children;
• Co-facilitate Caring Dads group cycles with the AISF Therapist or Therapeutic Case Manager;
• Conduct comprehensive assessments and trauma screens;
• Provide trauma-informed, anti-oppressive individual counseling to a small caseload of individual clients;
• Provide case management, crisis intervention, advocacy, and referral resources as needed;
• Ensure documentation, data entry, and contract reporting are completed in a timely manner;
• Manage data collection for agency and contractual reporting;
• Support the FWP Assistant Director in quarterly reports for funder;
• Participate in weekly staff meetings, supervisory meetings, and trainings;
• Provide training, consultation, and capacity building to community providers and other Children's Aid programs;
• Conduct outreach and build community partnerships;
• Liaise with referral sources and partner organizations;
• Attend staff and agency meetings, supervision, and trainings as scheduled;
• Complete performance evaluations and address performance issues in a timely manner;
• Comply with all privacy laws including HIPAA;
• Perform other duties as assigned

Minimum Qualifications:

• Bilingual in Spanish/English preferred;
• Master's degree in Social Work, Mental Health or equivalent field (license eligible or pending);
• Minimum of 2 years of supervisory experience preferred.

Key Competencies:

• Prior experience providing prevention and intervention services to underserved families affected by intimate partner violence using a trauma-informed, client-centered, anti-oppressive approach recommended;
• Prior experience working with persons causing harm and/or abuse intervention programs preferred;
• Knowledge of the New York City domestic violence services system, public benefits, child welfare, housing system, and other social services is preferred;
• Ability to work under pressure and relate to families in crisis;
• Ability to work evenings as needed and maintain a flexible work schedule;
• Strong clinical and administrative skills;
• Ability to work independently, as well as contribute to a team;
• Strong organizational skills;
• Strong interpersonal/communication and written skills.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.