Operations Manager, Distribution

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

GREAT LEADERSHIP OPPORTUNITIES:

What's in it for you?

• Robust benefit offering to fit various lifestyles and life stages.

• 40% Employee discount on New Balance (In-store and online).

• Lifestyle Benefit program - reimbursement for eligible wellness and lifestyle activities.

• Pay-for-Performance performance management program and company bonus payout eligibility

• 401k Retirement: 100% match up to 5% of contributions and 100% vested.

• Tuition Reimbursement

• Discounts on: Cellular phones, Travel, Entertainment, Consumer Goods and much more!

TWO OPENINGS:

1st Shift: 7:00 a.m. - 3:30 p.m. Monday - Friday, occasional weekends

2nd Shift: 6:00 p.m. - 2:30 a.m. Sunday - Thursday, occasional Fri/Sat

JOB MISSION:

Oversee multiple departments and supervisors within a distribution operation and ensuring your teams meet safety, quality, and cost goals. Along with creating strategic objectives and initiatives that will drive operational improvements. Embody New Balance's Core Values of Teamwork, Integrity, and Total Customer Satisfaction.

MAJOR ACCOUNTABILITIES:

• Complete forecast analysis to provide labor needs to supervisors.

• Work with other internal departments (e.g., Account Services, Customer Service and Development group) to resolve operational problems.

• Coordinate the daily plan with DC Supervisors.

• Works with Supervisory group to maximize DC throughput and productivity.

• Ensure that safety, productivity, and continuous improvement programs are established and followed.

• Maintain and distribute reports on DC metrics.

• Manage process improvement projects. Review project proposal or plan to determine the time frame and procedures needed for accomplishing the project, including the requested resources and limitations to completing the project as planned.

• Interview, hire and terminate in coordination with Human Resources and according to company policies.

• Train, assist and remove barriers that may block associates from reaching the company. goals.Interact and coordinate activities with other groups within the company.

• Track employee hours, discipline, and time off via Workday.

• Other duties as assigned.

REQUIREMENTS FOR SUCCESS

• Ability to create mid-term (6-12 months) strategies and objectives to improve operations.

• Strong planning, organization, interpersonal skills, and ability to communicate effectively and efficiently verbally and in writing are required.

• Thorough knowledge of distribution activities and systems, including WMS. Experience with Manhattan WMS is a plus.

• Understanding of Lean Principles - lean processes, 6S, standard work and process audits is preferred.

• Ability to handle multiple priorities is essential.

• High school diploma or equivalent and 10 years of DC experience at a lead level or higher, preferred.

• Intermediate to advanced computer skills including Excel, Word, and Outlook.

• Demonstrated ability to communicate in English, both orally and in writing. (Spanish bilingual preferred).

• Proven track record of stability and dependability in the workplace.

• Ability to use RF scanner or WMS workstation.

• Able to operate lift equipment, as assigned.

• Able to lift and carry 50 lbs. on a regular basis.

• Able to push/pull up to 75 lbs.

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.