Security Operations Lead

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Seeking a passionate, detailed, proactive Security Operations Lead to join the Cloud Engineering and Technical Operations team. This role will partner across multiple teams (security, compliance, engineering, support, etc.) to enable deeper integration points which in turn will result in more rapid innovation. This role will also have a mix of strategic and operational engagements working with cross functional partners. In addition, this role will drive the timely delivery of Security programs to support key strategic initiatives, drive operational optimization process enhancement and support security operational efforts. This position requires a highly driven individual with demonstrated experience in delivering projects in fast paced technical environments. The successful candidate will have demonstrable ability to drive consensus and provide direction to multiple cross-functional stakeholders while maintaining efficient plans, tracking issues, and proactively communicating project status.

This position is an individual contributor role reporting to Senior Director, Technology and Business Operations.

Responsibility

• Work with team members to drive cross-functional and critical security initiatives for the company

• Establish relationships with partner teams within Docusign and use cross-functional coordination skills to drive and deliver Security program deliverables

• Manage and scale security programs by defining milestones and success criteria, resource allocation, and ensuring successful on-time delivery and high-quality results

• Foster collaboration and alignment across the Security team and Cloud Engineering & Tech Ops team

• Identify and resolve challenges affecting projects

• Understand the big picture and plan ahead for dependencies and roadblocks

• Explain technical architecture, decisions, and tradeoffs to both technical and functional teams

• Foster cross-functional collaboration and communication, facilitating the flow of information and ensuring the message is understood by key partner teams

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 12+ years of professional experience in High-Tech Industry, including 8+ years of experience in managing Security programs processes
• 8+ years of experience in technical program project management
• 8+ years of working directly with engineering teams experience
• Bachelor's degree in Information Technology, Cyber Security, Computer Science or related fields, with relevant / direct industry experience in Security
• Experience in delivering multiple projects related to compliance such as FedRAMP IL4, PCI 4.0, NIST 2.0, and other compliance initiatives
• Experienced in Security technologies, Frameworks, mitigation or implementation of remediation strategies, effective security metrics and delivery
• Experience in fast-paced environments, with a track record of driving strategic initiatives and delivering results
• Confident in working with executive team members as well as working with security professionals and product owners at all levels

Preferred

• Excellent spoken and written communication skills with an ability to state things simply and persuasively for a variety of audiences - internal, external, business and technical
• Strong analytical thinking and investigative/problem solving capabilities
• Proactive self-starter, ability to take initiative, learn quickly and drive operational excellence
• Independent, driven, eager to learn, time management skills, and the experience managing simultaneous and often changing priorities
• One or more of these certifications: CISM, CISA, CISSP, CompTIA Security+, ITIL, CSM, CSPO
• Familiar in different security domains such as Network Security, Application Security, Data Security, Vulnerability Management, Client and Cloud Security.
• Strong understanding of security controls and how they should be implemented across applications, systems and internal/cloud platforms
• Skilled at dealing with ambiguity in a rapidly growing and changing environment
• Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across wide-ranging audiences
• Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Excellent relationship building skills, communication skills and track record of positive stakeholder feedback
• Exceptional presentation skills
• Strong academic track record, graduate degree

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $151,800.00 - $245,150.00 base salary

Washington and New York (including NYC metro area): $145,800.00 - $214,350.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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