Mental Health Assistant

SUMMARY

This position assists the Psychiatrists with language translations, managing referrals, scheduling appointments and other administrative tasks.

Schedule is Monday 8am-4:30pm, Tuesday/Thursday 8:30am-5pm, Wednesday 9:30am-6pm, and Friday 8:30am-5pm.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports and promotes the mission of the Agency: Foothill Family empowers children and families to achieve success in relationships, school, and work through community-based services that advance growth and development.
• Follows all the legal mandates of the Health Information Portability Accountability Act for client confidentiality and release of information.
• Initiates contact with psychiatrists and assures appropriate follow through for client needs.
• Conducts verbal translations on behalf of clients during Psychiatric visits.
• Acts as liaison and coordinates, distributes and follows-up with communication between the Psychiatrists, other service providers, and clients.
• Schedules and confirms psychiatric appointments for clients and maintains master schedule of all psychiatric appointments.
• Drives to all service locations to provide administrative support for medication services three or more times a week.
• Travels to and provides administrative support for medication services at all service locations.
• Provides Quality Assurance for psychiatric charting to assure that DMH standards are maintained.
• Assists in checking psychiatrists' documentation for completeness and adherence to DMH guidelines, as assigned.
• Ensures that all correspondences, outpatient Medication Review forms and other DMH paperwork are signed and if not e-signed, scanned into the client record.
• Confirms necessary court paperwork is received regarding prescribed medication.
• Completes Treatment Authorization Request (TAR) process and coordinates with pharmacies to ensure accessibility of medication.
• Travels between Foothill Family sites to assist with medication services or to attend training, meetings, and other in-person interactions.
• Attends in-person meetings and events at various locations within the Los Angeles County and surrounding areas.
• Displays sensitivity to the service population's cultural and socioeconomics characteristics.
• Performs work in a safe manner at all times and ensures employees are abiding by safety practices; takes action when employees put themselves or others at risk.
• Reports to work on time and maintains reliable and regular attendance.
• Performs other duties as assigned.

POSITION REQUIREMENTS

• Bachelor's degree in business or related field preferred or a combination of education and experience working in community behavioral healthcare.
• Excellent computer skills.
• Detailed oriented.
• Excellent interpersonal skills
• Ability to work as part of a team and independently.
• Excellent interpersonal skills.
• Bilingual English/Spanish skills required.
• Valid CA Driver's License and maintains insurability on the Agency's auto liability policy (including a minimum of 2 years driving experience after receiving license) and maintains the California state required auto insurance liability limits.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.