Student Success Coordinator

The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support and navigating university resources.

Primary Purpose of the Position:

The Student Success Coordinator will work closely with the Assistant Vice Chancellor for Academic and Student Success to coordinate and manage projects related to student success to increase retention and graduation rates.

Master's degree from an accredited institution with one year of related experience, or bachelor's degree with equivalent combination of experience in a higher education setting, preferably in academic advising, college access, counseling, student services, or student affairs.

This position must have a general understanding of higher education, university policies and procedures. Knowledge of tutoring, advising, practices and techniques. The position must have excellent written, listening skills and oral communication skills, combined with effective organizational skills as required to supervise and work independently while contributing to a team environment. The position must be able to use effectively computer software such as Microsoft Office, Student Success Software, Degree Works, Starfish, Canvas, Banner.

Knowledge of student success initiative development and implementation, student resources, referrals and institution services and student success and retention strategies. Ability to relate to at risk students, diverse population and to maintain composure when faced with difficult situations. Ability to multi-task and organize, prioritize, and follow multiple projects and tasks through to completion with an attention to detail. Ability to analyze problems, identify solutions and take appropriate action, resolve problems using independent judgment and decision-making processes. Ability to establish and maintain effective working relationships with other department staff, students.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.