PEO Benefits Specialist

Are you a PEO Benefits Specialist looking to join one of the top companies in the Business Process Outsourcing industry?

Are you looking to further your career and grow?

Do you have customer service experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in St Petersburg, FL. Interested?

Here's what you'd do:

• Provides support to clients, their employees, and internal partners.
• Responsible for setup, ongoing processing, maintenance, and support of client accounts.
• Provide excellent customer service to clients, employees, and field partners via calls, faxes, and emails.
• Contact current clients/ employees via outbound call/ email campaigns.
• Processes benefit enrollments for PEO product offerings for clients to ensure timely processing.
• Researches and resolves essential product and service issues from the field clients and their employees to maintain accurate and timely responses.
• Documents information in CRM to track issues.
• Researches and resolves monthly audits to correct billing inaccuracies.
• Guides clients and their employees regarding product offerings, including setting up and using Health & Benefits online, to ensure optimal client retention.
• Obtains and maintains benefit documentation to ensure compliance with all applicable state and federal regulations and laws, including the client's plan.
• Maintains knowledge of all changes about various product offerings, regulatory changes, policy changes, and industry developments to ensure compliance with departmental processes and company guidelines are met as they relate to PEO.
• Researches and corrects errors from audit reports and carrier discrepancy files.
• Interacts with Health & Benefit carriers to resolve customer needs.
• Participates in special projects and training sessions as needed.

Here's what you'll get:

Pay: $20.00/hr

Hours: 40 hrs/week

Length: Temp (3 months)

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Required Skills:

• High School Diploma or GED.
• Minimum 2 years of customer service experience.

Preferred Skills:

• A basic understanding of HRIS Payroll and Windows.
• Minimum of 2 years speaking in English and Spanish.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.