Discharge Planner

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Discharge Planner provides, coordinates and facilitates patient discharge planning in collaboration with other health care professionals focusing on the smooth transition of patients from hospital care to home or other care facilities. Ensures that post-hospital care plans are comprehensive, understood, and effectively implemented. In addition, the Discharge Planner may provide administrative support within Case Management as requested.

Department Name:Case Management
Job Status: Full time, 40 hours per week
Shift: Day, Monday to Friday, 8am to 4:30pm. In person

• Education: High school diploma or equivalent is required.
• Experience: One (1) year experience assisting patients and families or related healthcare/community customer service experience.
• Equivalency: A relevant Associate's or Bachelor's degree may substitute for required experience on a year for year basis.

POPULATION SPECIFIC CARE
*No direct patient care.

ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform.
1.Coordinates with team members, patients and families to develop discharge plans that address patients' specific needs and ensure a smooth transition from hospital to home or care facility.
2.Arranges for post-discharge services, such as home care, therapies, or durable medical equipment (DME), ensuring all necessary services are in place before the patient is discharged.
3.Schedules, arranges, and facilitates post-acute care referrals or follow-up appointments with outpatient clinics, primary care providers and specialists as needed.
4.Educates patients and families on the discharge process, including follow-up appointments, DME instructions and basic care instructions to ensure compliance and reduce readmission rates.
5.Reviews patient insurance coverage and benefits to ensure post-discharge services and equipment are covered and addresses routine financial concerns with patients and families.
6.Liaises with social services, community resources, and support groups to provide patients and families with access to additional support and resources needed post-discharge.
7.Documents discharge planning process in the patient's medical record, ensuring accuracy and completeness for legal, regulatory, and billing purposes.
8.Participates in multidisciplinary team meetings to discuss complex cases, share insights, and develop strategies to address challenges in the discharge planning process.
9.Provides administrative support for the department by performing assigned tasks or activities within the scope of their role.

SCOPE & LEVEL

Guidelines: Guidelines are generally numerous, well established, and directly applicable to the work assignment. Work assignment and desired results are explained by general oral or written instructions.

Complexity: Duties assigned are generally repetitive and restricted in scope but may be of substantial intricacy. Team member primarily applies standardized practices.

Decision Making: Decisions or recommendations on non-standardized situations are limited to relating organizational policies to specific cases. Brings non-routine issues to supervisor. Problems that are not covered by guidelines or that are without precedent are taken up with the supervisor.

Communications: Contact with team members, clients or the public where explanatory or interpretive information is exchanged, gathered or presented and some degree of discretion and judgement are required within the parameters of the job description.

Supervision Received: Under normal supervision, within a standardized work situation, the team member performs duties common to the line of work without close supervision or detailed instruction. Work product is subject to continual review.

Ability to Perform Essential Functions of the Job

PHYSICAL REQUIREMENTS

Audio-Visual: Color Discrimination - Fair

Audio-Visual: Depth Perception - Fair

Audio-Visual: Near Vision: Good

Audio-Visual: Far Vision: Good

Audio Visual: Hearing: Good

Motion: Bend: Up to 1/3 of the time

Motion: Reach up to 1/3 of the time

Motion: Carry up to 1/3 of the time

Motion: Pull up to 1/3 of the time

Motion: Push up to 1/3 of the time

Weight Lifted/Force Exerted: Up to 10 lbs. or more, 1/3 of the time

General Activity: Stand/Walk up to 4hrs a day

Use of hands/feet: Precise Motion Function (or fine manipulation)

WORK ENVIRONMENT

Equipment: telephone, computers, fax machines, copiers, reading reports/graphs

Exposure: Exposure to blood/body fluid: Occasional

Exposure: Exposure to cold/heat: Occasional

Exposure: Exposure to infectious disease: Occasional

Mental and Emotional Requirements: Manages stress appropriately

Mental and Emotional Requirements: Works with others effectively

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.