Software Engineer - JMeter/Salesforce

Do you crave innovation and want to work for a company that is the BEST at what they do in the industry? Does the opportunity to work remote and maintaining a work life balance appeal to you? Then we have the perfect job for you! We are seeking software engineers who push the envelope and strive to create the best product possible. This position will allow you to utilize different technologies, languages, and frameworks to drive solutions while working on inclusive teams that foster diversity of thought. You will be provided opportunities via in house training programs for upskilling to support your development and career goals!

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

Cross Product Integration Enablement (CPIE) is a horizontal platform team in Agency, Marketing and Contact Centers in Enterprise Technology.

CPIE is a centralized, horizontal platform product team with highly skilled and experienced resources who apply the performance engineering discipline that leverages products, practices, efforts, people, and processes to minimize risks to production by load testing of the applications. CPIE partners closely with other AMCC Platform Engineering teams, DevOps and Salesforce Platform Admin and Deployment.

The CPIE team has consistently worked towards becoming a Performance Center of Excellence, to achieve maximum value of performance engineering. This Center of Excellence (CoE) model as a practical way to consistently and continuously improve IT operations. In the CoE model, the QA infrastructure, processes, resources and best practices are consolidated and centralized.

As a Performance CoE, CPIE helps the product suites/teams optimize their applications to meet the users' expectations. It also provides visibility into standardized metrics and key performance indicators (KPIs).

Specific Job Responsibilities:

• Possesses an understanding of how technology solutions meet the business outcomes and offers a range of solutions for business partners.
• Provides guidance to engineering and product teams related to designs to better enable a resilient design and early enablement of NFRs.
• Resolves problems that result in a decreased time to market; improves quality, enhances flexibility, and embraces the solution provider mindset.
• Develops solutions on variety of platforms according to business requirements.
• Designs, develops, tests, executes, and maintains multiple performance test suites.
• Develops and maintains regression test suite.
• Completes required coding/scripting to satisfy the defined test criteria and deliver desired outcome.
• Considers risks, mitigations, performance, user experience when building test scenarios.
• Conducts regression testing and evaluates results for Salesforce Tri-Annual Releases.
• Completes required documentation to capture testing details and data gathers to communicate information to analysis team.
• Evaluates how to apply emerging technology solutions to increase efficiency and effectiveness, expectation of continuous innovation.
• Develops automated testing approaches as appropriate.

Must have skills:

• OpenText LoadRunner, JMeter, GitLab, SOAP UI, Dynatrace, Splunk, Grafana, HttpWatch Professional, Chrome/Edge dev tools and AWS CloudWatch
• Developing custom scripts(not just record and playback) using C# and Java. Linux commands respective to performance monitoring and diagnosis
• Query language (DB2 SQL, Salesforce SOQL, PostgresSQL) for data mining and data creation
• Scripting for validating Salesforce and AWS applications
• Conducting Load Test, Stress Test, Endurance based on the scope of business requirements
• Generating detailed Performance test reports
• Ability to specify data collection methods with thresholds to analyze complex results
• Expertise with core Performance Engineering concepts like JVM memory Management, Thread analysis, heap analysis and connection pool metrics
• AWS for workload profile and design
• Performance diagnostics & analysis, capacity planning, and architecting efficient workflows
• Communication of performance analysis reports to higher management along with explaining the testing process and design guidelines
• Stakeholders to coordinate performance test requirements and deliver test results and recommendations
• Facilitation and driving root cause analysis and identification of availability impacts to the enterprise for trending purposes
• Engaging development and support teams to assist with recovery activities
• Providing postmortem documentation to ensure root cause and preventative actions are identified

HYBRID: Qualified candidates (in or near hub locations listed below) should plan to spend time working from home and some time working in the office as part of our hybrid work environment.

HUB LOCATIONS: Dunwoody, GA; Richardson, TX; Tempe, AZ; or Bloomington, IL

*Qualified candidates may be considered for other positions.

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Starting Salary Ranges based on experience, skillset and geographic location:

$90,600 - $142,000

Plus potential yearly incentive pay: up to 18% of base salary

For Los Angeles candidates: Pursuant to the Los Angeles Fair Change Initiative for Hiring, we will consider for employment qualified applicants with criminal histories.

For San Francisco candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Competitive Benefits, including:

• 401k Plan
• Health Insurance
• Dental/Vision plans
• Life Insurance
• Paid Time Off
• Annual Merit Increases
• Tuition Reimbursement
• Health Initiatives
• For more details visit our Benefits site

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