Position Title: Network Engineer
Location: Portsmouth, VA
Employment Class: Full-Time Regular
FLSA Classification: Exempt - Salaried
Salary Range: $80K-$90K annually DOE
Position Summary
The Network Engineer plans, supports and evaluates complex existing network systems and makes recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in network planning, engineering and architecture. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how newnetwork resources and applications will exist on the network. Provide monthly metrics for network availability andbandwidth usage as well as other metrics as requested.
Responsible for network capacity planning. Use network management tools to discover, map and maintain thenetwork. Responsible for network equipment OS and version upgrades. Responsible for conducting research of newtechnologies and implementation strategies. Monitor and maintain network interfaces to ensure its highest level ofperformance and makes modifications and enhancements as needed. Responsible for documenting procedures andkeeping network diagrams and related material up to date. Handle escalated user problems, questions, and requeston network issues. Work with other groups within IS to resolve network related issues as needed.
Essential Duties & Responsibilities:
- Provide network management and operational support to monitor network performance,identify potential problems, and perform resource load balancing.
- Troubleshooting to ascertain maintenance requirements for all equipment incorporated into the network, configuration management, and system integration of new and existing users.
- Conduct analyses of network functions and failures in an effort to isolate problem areas, determine and perform required corrective actions, and then define and document configurations.
- Potentially conduct off-site support for network equipment outside NMCP.
- Ensure that the information resources contained on supported networks are restorable in the event of equipment failure.
- Resolve problems that may require opening trouble tickets with the GSC helpdesk via their Service Now ticketing system.
- Install user requested data communications hardware and software.
- Maintain effective documentation regarding the network configurations within the command.
- Provide support in maintaining the Command's Ethernet and Gigabit Ethernet Local Area Network (LAN).
- Provide Agency support in planning and installing new communications technologies.
- Maintain effective documentation regarding the Ethernet LAN/ATM Wide Area Network (WAN).
- Provide technical support to over 6,000 users who access the computer systems.
- Install computer/communications cable from the computer room and punch-down block locations with the Command to various locations.
- Configure internal and external switches.
- Maintain documentation covering the entire Command to include the Tricare Prime Clinics (TPCs) and Branch Medical Clinics (BMCs), and support activities cabling diagrams and document changes in hardware configuration or placement.
- Troubleshoot, inspect, repair, and replace parts to computer cabling configurations throughout the entire medical facility. Trace problems and repair broken or frayed wire, proper electrical contacts, and connections.
- Survey installation area to determine requirements, materials and work methods to install, or modify computers and peripheral equipment. Isolate future problems. Replace and reconfigure all malfunctioning routers, switches and internal CSU/DSUs.
- Notify vendors of software/hardware problems and the need for maintenance and provide technical support to correct hardware or communications problems. Test installed equipment connected via Ethernet, twisted pair, and single and multimode fiber.
- Trace circuits and replace parts as necessary.
- Provide technical support in receipt and shipment of computer/network hardware and reconcile inventory.
- Participate in conducting hardware inventories using an automated inventory system as directed. Provide technical support to functional users in identifying any hardware/communications problems they may encounter.
- Identify necessary supplies to be ordered such as cables and other necessary communications equipment. Monitor, diagnose, and troubleshoot network traffic and protocols using a network sniffer, or similar device.
- Install, maintain/document, and configure/expand network cable plant.
- Maintain HP OpenView, Network Management Information System (NMIS) software, MRTG and What's Up Gold management platform.
- Network configuration management.
- Install, configure, and manage network applications and hardware, to include, routers, switches, firewalls, and any other network topology equipment.
- Responsible for complex tasks relating to network monitoring, operations, multi-user environments, installation of local, and off-site and/or remote locations.
- Responsible for installation, maintenance, and usage of the LAN.
- Manage LAN/WAN performance and maintain security.
- Install network software
Education & Experience Requirements
Required Certifications (at a minimum):
* Security+ certification
* Cisco Certified Network Professional (CCNA)- No more than 2 years old
Experience
* Minimum of Four (4) years of general IT experience, of which three must be specialized in one or more of the following areas:
a. Network routing and switching hardware
b. Network design, installation, and support
* Experience working with each of the following data communications protocols as related to networking:
o OSPF
o TCP/IP
o Ethernet 802.3
o CSMA/CD 802.11i
o LDAP
o DHCP
o DNS
o Cabling (shielded/unshielded TP, fiber optic)
* Minimum of One (1) year configuration experience with the following equipment:
a. Nortel 5500 series switches
b. Nortel Ethernet Routing Switch 8600 series
* Must comply with DOD 8570.01M and DoDD 8140.01.
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Command Cyber Solutions is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.