Administrative Support Associate

University of North Carolina - Chapel Hill

$39,600 - $45,000
Grade: 06

United States, North Carolina, Chapel Hill

104 Airport Dr (Show on map)

Nov 19, 2024

Posting Information

Department	Ophthalmology-413201
Career Area	Administrative/Clerical Support
Is this an internal only recruitment?	No
Posting Open Date	11/18/2024
Application Deadline	11/25/2024
Position Type	Permanent Staff (SHRA)
Position Title	Admin Support Associate - Advanced
Salary Grade Equivalent	GN06
Working Title	Administrative Support Associate
Position Number	20068132
Vacancy ID	P019839
Full-time/Part-time Permanent/Time-Limited	Full-Time Permanent
If time-limited, estimated duration of appointment
Hours per week	40
Work Schedule	Monday - Friday; 9am - 5pm
Work Location	CHAPEL HILL, NC
Position Location	North Carolina, US
Hiring Range	$39,600 - $45,000
Pay Band Information	To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Position Summary Information

Be a Tar Heel!	A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn. One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.
Primary Purpose of Organizational Unit	The UNC School of Medicine has a rich tradition of excellence and care. Our mission is to improve the health and wellbeing of North Carolinians, and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. We strive to promote faculty, staff, and learner development in a diverse, respectful environment where our colleagues demonstrate professionalism, enhance learning, and create personal and professional sustainability. We optimize our partnership with the UNC Health System through close collaboration and commitment to service. OUR VISION Our vision is to be the nation's leading public school of medicine. We are ranked 2nd in primary care education among all US schools of medicine and 5th among public peers in NIH research funding. Our Allied Health Department is home to five top-ranked divisions, and we are home to 18 top-ranked clinical and basic science departments in NIH research funding. OUR MISSION Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education, and research. Patient Care: We will promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond. Education: We will prepare tomorrow's health care professionals and biomedical researchers by facilitating learning within innovative curricula and team-oriented interprofessional education. We will cultivate outstanding teaching and research faculty, and we will recruit outstanding students and trainees from highly diverse backgrounds to create a socially responsible, highly skilled workforce. Research: We will develop and support a rich array of outstanding health sciences research programs, centers, and resources. We will provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our University to support outstanding research. We will foster programs in the areas of basic, translational, mechanistic, and population research.
Position Summary	The Department of Ophthalmology is seeking an Administrative Support Associate. The main purpose of this position is to provide administrative support to clinical faculty. Work provides standardized office support and requires contact with departmental faculty, staff, administrative managers, and patients. Includes clinic specific duties such as scheduling, medical records management, and chart review.
Minimum Education and Experience Requirements	High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Required Qualifications, Competencies, and Experience	Strong written and verbal communication skills. Proficiency with office support items, including Microsoft Office. This position must strive for 100% accuracy. Accuracy and complete understanding of medical terminology cannot be stressed enough. Emphasis on good customer service skills for interactions with patients, faculty and clinic staff. Must be able to appropriately prioritize items among competing multiple tasks.
Preferred Qualifications, Competencies, and Experience	Experience in a clinical patient facing environment and Epic experience including scheduling preferred. Ability to self-direct and juggle multiple priorities preferred. Familiarity with ophthalmology subspecialties strongly preferred. Knowledge of front desk operations/patient check in/scheduling.
Required Licenses/Certifications
Special Physical/Mental Requirements
Campus Security Authority Responsibilities	Not Applicable.
Position/Schedule Requirements	Overtime occasionally
Special Instructions
Quick Link	https://unc.peopleadmin.com/postings/291510

Contact Information

Office of Human Resources Contact Information	If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.
Equal Opportunity Employer Statement	The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.