Customer Success Specialist

TEKsystems
$22.00 - $28.00 / hr
United States, Ohio, Plain City
Nov 19, 2024
TEKsystems is looking to hire a Customer Support/Order Entry Specialist to work on-site with a well-known scientific research company. If you have 3+ years of order entry and customer support experience and are looking to continue your experience at a great company - apply today! * Pay: $22.00-$28.00/hour * Shift: 8:00am-5:00pm (Monday-Friday) * In-office position: office is located in Plain City, OH Job Details: * Responsible for all customer communication via phone and email (~15 calls/day) * Input orders that come via phone and email into Salesforce * Navigate through resources to answer questions on product, shipping, and order information * Analyze shipping information to answer specific customer questions Additional Skills/Qualifications: * 3+ years of Order Entry and Customer Support experience * Ability to use resources and navigate multiple systems (Salesforce, NetSuite, Websites, etc) * Strong written and verbal communication skills * Strong problem solving and time management skills * Ability to work in-office M-F About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.