Operations Processor

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, South Dakota, Sioux Falls
Nov 19, 2024
Description: Handle documentation and processes for completion of filings, execution of subordination agreements and the facilitation of transfer & assumption agreements as directed by client program guidelines, monitoring and taking actions on changes through our external vendor partners, client direction and other sources Process cash & non-cash payments, payment research, refunds, other related payment processes and provide support to account reconciliation Process email and text messaging campaigns Ensure accurate processing of incoming files and validate system updates Interact with team members, management and program administrator regarding process Respond to incoming borrower portal messages and email questions from selected queues Maintain clear, concise and accurate documentation of all action taken on borrower's accounts, including calls and messages received and responded to Research, analyze and reconcile loan payment discrepancies and disputes. Maintain accurate knowledge of filing practices, actively participate in vendor training & support Review and process invoices from vendors, ensuring accuracy with client billing Perform other duties as assigned Start date/hours: December 2nd, hours between 8:00am - 5:00pm Skills & Qualifications: 2+ years experience in office administrative role Benefits: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.