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Assistant Facilities Manager

JLL
United States, California, San Jose
Nov 19, 2024
Pay: $84000 - $100000 / year (paid hourly)
Location: San Jose, CA | Cisco campus

Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Support work order management for in house staff and vendors as necessary.
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging
Any and all other duties and tasks assigned

Requirements
3+ years facilities experience required either in the corporate environment, third party service provider or as a consultant

Skills and knowledge
Strong organizational and management
Strong interpersonal and supervisory skills
Strong presentation skills
Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful
Excellent verbal and written communication skills
Proficient in MS Office, and MS Share Point
Matrix manage both technical and administrative staff
Oversee multiple facilities of different functions

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