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Dispatch Supervisor

U.S. Venture
sick time, tuition reimbursement, 401(k), employee discount
United States, South Dakota, Sioux Falls
200 South Petro Avenue (Show on map)
Nov 18, 2024

DIVISION:

U.S. AutoForce POSITION SUMMARYU.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships.

As the Dispatcher you will support the Dispatch Supervisor in achieving all fleet and dispatch office needs. Responsible for sure creating and managing routes, ensuring Drivers complete necessary paperwork, and promote safe driving habits. In this position you will represent U.S. AutoForce when interacting with customers and other internal teams.

Schedule for the position: Monday-Friday from 5:30am to 2:00pm or until work is completed. Overtime as needed. JOB RESPONSIBILITIES
  • Ensure drivers complete all required daily paperwork: Driver logs, pre and post-trip inspections, and fuel receipts.

  • Ensure drivers are completing customer returns within 3 days of creation

  • Assist with will-call customers

  • Assist with reviewing Samsara driving alerts

  • Track drivers on Elite and close out all routes and open orders daily

  • Train drivers on PIV, tablet, and safety expectations (may be involved in road tests)

  • Complete all routing requests before scheduled cut-off times

  • Backup for Dispatch Supervisor and EComm

  • Assign lines to be pulled by material handlers for will-call and metro routes

  • Answering phone calls in a professional and timely manner

  • Communicates effectively with call center, sales, customers, drivers and other locations

  • Spot check trucks for cleanliness and compliance, assist drivers when a breakdown occurs

  • Backup driver, order pulling, operate power equipment as needed

  • Promote and maintain a safe working environment for all team members

  • The duties listed in this job description are not exhaustive. Team members may be asked to perform other job-related tasks and follow any job-related instructions given by their supervisor, subject to reasonable accommodations

OUR BENEFITS

  • Highly competitive wages

  • Weekly pay

  • Work boot reimbursement program

  • Healthcare benefits, available your first day on the job

  • 401(k) with Generous Employer Contribution AND Match

  • Paid Vacation, Sick time and Holidays

  • On-the-job training and skill development

  • Tuition Reimbursement

  • Employee Discount Programs

Physical Demands and Work Environment

Physical demands: While performing the duties of this job, the employee must be qualified as to visual, auditory, physical, and mental ability to operate equipment safely with or without reasonable accommodation. The employee must frequently lift products weighing up to approximately 50 pounds, and occasionally up to 80 pounds. Occasionally exert a pushing force up to 40 pounds. Handling of commercial tires (e.g., rolling, destacking, team lifting) conduct team lifts or use mechanical equipment.
Protective equipment required: steel or composite toe boots, safety vest, safety harness , seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots. All team members must be able to adhere with safety and manufacture guidelines for compliant use of all protective equipment.
Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

QUALIFICATIONS
  • 3 years of related experience
  • Skills and experience sufficient to supervise drivers and material handlers
  • Knowledge of state and federal DOT regulations
  • Knowledge of or ability to learn computer systems
  • Willing to work overtime or flexible hours on short notice
  • Good memory and scanning abilities
  • Good communication and math skills
  • Able to lift up to 80lbs.
  • Able to learn to use a forklift
  • Requires valid drivers license and good driving record
  • Successfully pass a pre-employment drug test (do not test for THC / marijuana)

U.S. Venture requires that a team member have and maintain authorization to work in the country in which the role is based. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residencyunless based on business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with all federal, state, local Fair Chance laws including but not limited to Los Angeles County Fair Chance Ordinance, the California Fair Chance Act.

U.S. Venture is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic. If you need assistance or an accommodation due to a disability, you may call Human Resources at (920) 739-6101.

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