Student Information Systems Programmer Analyst (Hybrid)

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is $95,600 - $181,800. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $110,000 - $125,000.

This position is approved for a hybrid work modality. The department will consider a fully remote arrangement for the well-qualified applicant who resides in California.

The initial review for this position will take place on or around December 12, 2024. Posting will close upon selection.

The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable and dynamic educators, researchers, management and staff.

Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.

The Merced 2020 Project, a $1.3 billion public-private partnership unprecedented in higher education and completed in 2020, nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. UC Merced also operates the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.

The university's mission of educational excellence and rigorous inquiry is powered by three schools and numerous research institutes and centers that seek scientific and social solutions for the Valley, California and the world. In partnership with UC San Francisco, UC Merced is preparing the way for a rigorous medical education program.

The course of UC Merced's evolution is piloted by a long-range strategic plan. Enacted in 2021, the 10-year blueprint is guiding how the values of equity and justice influence our pathway to earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted in each campus unit.

Are you a seasoned, experienced software professional interested in developing applications and integrations to drive financial and student information system solutions in support of UC Merced's strategic growth? A relentless self-learner who thrives in a highly dynamic environment? A strong, technically astute communicator with the ability to troubleshoot complex applications with multiple integrations? If so, we invite you to apply to join our diverse hybrid team as the Student Information System Programmer Analyst! Reporting to the Student Information System Manager, the successful candidate will utilize a deep understanding of industry practices, community standards, and relevant policies and procedures to work on analysis, design, programming, testing, documenting, production migration, maintenance, and support of applications and solutions across the University technology ecosystem, primarily focusing on Banner Student Information System modules, including Accounts Receivables, Financial Aid, Student, Admissions, and General. Technically, you will work with Java, SQL, PL/SQL, Page Builder, Interfaces, Reports, Conversions, Integrations, Web Services (SOAP/RESTful), XML, Excel Templates, Workflow, and third-party SAAS solutions (UC Apply, Slate, CashNet, Canvas, StarRez, NuPark, CSGOLD...) to integrate them via APIs.

The incumbent will regularly report on project status and issues; resolve a wide range of technical challenges; demonstrate competency in selecting tools, methods, and techniques to obtain results; and build strong partnerships to deliver the best possible outcomes to our campus stakeholders.

Key Responsibilities:

1. Applies advanced business analysis concepts to identify, evaluate and define highly complex systems scope and objectives based on advanced knowledge of applicable business practices, processes and systems and industry standards to meet end-user needs. Works at the highest technical level with SQL, PL/SQL, Java, Groovy on Grails, Page Builder, templates, Ethos, Automic, Web Services (SOAP/RESTful), XML, Excel Templates, JDeveloper, Workflow, SFTP, and work with SAAS-based solution (Oracle Finance, CashNet, Canvas, StarRez, NuPark, CSGOLD...) to integrate them via API. Report on project status, issues, and resolves a wide range of technical problems. Demonstrates competency in selecting tools, methods, and techniques to obtain results and technically astute with the ability to troubleshoot complex applications with multiple integrations.
2. Collaborate across Information Technology, campus, and the UC on projects taking on a multitude of roles from project lead, developer, analyst, tester. Communicate issues clearly and develop other team members. Work with Service Now, Jira, and other organizational tools. Support production, upgrades, changes, and user support requests via on-call rotation. Create and maintain functional BP080 and BR100, and technical MD050, MD070 documentation. Lead cross-functional teams to address complex business or systems issues. Initiates, facilitates, implements, and documents work process changes. Prepares and approves or obtains approval for business process and procedural documentation. Initiate and oversee changes in processes and procedures. Set the technical requirements for complex specifications.
3. Performs highly complex setups, configurations, analysis of business and user needs, documentation of requirements and translation into the proper system and process requirement specifications in the areas of UC Apply, Slate, Banner Admissions, Banner Accounts Receivables, Banner Financial Aid, Banner Student and Banner General. Serve as a cross-module integration project coordinator to assist in the resolution of cross-module issues. Review and test new functionality, patches, and releases prior to deployment. Evaluate customized solutions and develop approaches collaboratively with business teams on how to best leverage delivered SIS functionality, minimize customizations, and maximize benefits across the enterprise. Drive results and maximize value by staying current with Banner, UC Apply, Slate product and service enhancements, roadmap, and platform upgrades.

*LI-RM1

• Bachelor's degree in computer science, Information Systems (IS) or Information Technology (IT) or related field from an accredited institution; or
• High school diploma and/or equivalent certification/experience/training combined with at least 4 years of working in a complex IT organization and demonstrated knowledge of Information Technology systems and practices in lieu of a bachelor's degree; and
• Minimum 6 years of progressively responsible related experience or equivalent experience and/or training (required).
• Advanced knowledge of business and process analysis functions.
• Functional and technical design and configuration experience with some combination of the following
• Banner modules in Release 8/9: Banner Accounts Receivables, Financial Aid, Student and General
• Experience managing Finance/Student-IT related projects, coordinating with project committee, and regular analysis of work streams. Includes RICE items and design, testing, documenting, training, and implementation of any enhancement of financial and student systems.
• Possess complete and thorough working knowledge of accounting, AR, Fin-Aid, Student, Admissions, and student life cycle principles.
• Demonstrated skills needed to develop process and system implementation plans. Advanced skills and methodologies associated with process and software design, modification and implementation.
• Demonstrated experience with process analysis, systems analysis, process architecture and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML.
• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
• Demonstrated working knowledge of workflows, process, SQL, PL/SQL, Oracle Forms, Reports, and Linux scripting.
• Self-motivated and able to work well independently and as part of a team. Able to learn effectively and meet deadlines.
• Demonstrates problem solving skills.
• Integration experience, using APIs & XML templates
• Flexibility to work independently with minimal supervision, or collaborate on a multi-disciplinary team
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
• Interpersonal and communications skills to work with business.
• The ability to maintain a stakeholder management plan for each active module assigned as well as develop new stakeholder management plans for new solutions.
• Demonstrates abilities to support the team in creating an atmosphere of trust, supporting diverse views to encourage innovation and design thinking, participate in staff recruitment and retention activities, and coaching staff including providing timely meaningful and actionable written and verbal feedback.
• Experience working in or integrating with ERP systems such as Oracle Cloud Financials, Banner, Slate and SalesForce.

Background check required.

How to Apply:
An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please contact ucmjobs@ucmerced.edu.

Equal Employment Opportunity:
The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.

Vaccination Program Policy:

As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is 14 days after their first date of employment.

Smoke and Tobacco Free Policy:
The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.

E-Verify:
All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.

Pay, Benefits & Work Schedule:
For information on the comprehensive benefits package offered by the University of California visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/

This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows:

Step 5 of 7 Referrals

How did you hear about the job? (select) "other"

Additional information? (select) "other"

Specific Referral Source? (write in) first and last name of referring employee

Referring employee MUST be named on application for eligibility.