Analyst- Managed Print Services

Toshiba America Business Solutions, Inc.
life insurance, 401(k)
United States, New York, Albany
Nov 13, 2024
Description Managed Print Services-Analyst Salary Range: $41,400-$68,336 based on experience. Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities. Overview As an MPaaS Analyst, you will play a key role in gathering, preparing, and analyzing data to uncover valuable insights. Your recommendations will drive the development and delivery of effective solutions, and you will support their implementation to ensure optimal results for our clients. In this role, you will collaborate closely with MPaaS Sales Representatives and clients to understand their business needs and define precise requirements. Your expertise will transform technical findings into compelling sales presentations, assisting in project management to ensure efficient and effective implementation of solutions. Explore the *Learn More* section below to learn more about Toshiba America Business Solutions. What You'll Do Use data collection tools and conduct data assessments to create value propositions for clients Perform cost-benefit analyses as needed, identify problem areas, and recommend improvements Work with MPaaS Sales Representatives and clients to understand business needs, define requirements, and design optimized solutions Partner with MPaaS Sales Representatives to transform technical findings into sales presentations Assist in project management to ensure efficient and effective implementation of solutions Participate in integration projects to ensure client satisfaction Conduct regular reviews to identify issues or opportunities for improvement Engage in upselling activities when necessary Use assessment systems in applications such as Tableau Qualifications Bachelor's Degree or equivalent 3 + years of related experience in conducting business assessments, analyzing current output environments, defining user requirements, professional services support or IT related project management Demonstrated experience in professional solutions, document management, output management, and document security Strong written and verbal communication with ability to translate technical information into client presentations Must be comfortable delivering potential solutions to clients in presentation format Demonstrated experience with document assessment tools such as Tableau Must have ability to travel What's in it for you? Group health coverage (medical, dental, & vision) Employee Assistance Programs Pre-tax spending accounts Pet Insurance 401(k) plan Company provided life insurance Employee discounts Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days *Learn More* The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/ Join Our Talent Community Glassdoor Reviews Our Commitment to Sustainability News Archive Solutions & Services Our Office Products eBRIDGE Global Print - 2023 Stevie Award Winner Toshiba Office Collection Virtual Demonstration (YouTube) Client Testimonials (YouTube Playlist) Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation Request@tabs.toshiba.com to request an accommodation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)