Account Representative | Wilmington

Position Description:


Ryerson has an opportunity for a Account Representative position. As an Account Representative, you are responsible for ensuring orders are correctly processed with minimal assistance, develop steady customer base, and make some in-person sales calls.

The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Roles and Responsibilities:

* Build territory/account approach and monitor resources
* Works within established procedures with a moderate degree of supervision
* Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions
* Prioritizes concurrent customer's demands and provides satisfactory service to all
* Balances concurrent requests for assistance from internal and external customers for customer service issues
* Tasks must be completed with speed and accuracy
* All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Position Requirements:


* Bachelor's degree in Sales, Marketing Manufacturing or Engineering preferred
* Prior customer experience, sales, hospitality, retail or industry experience is preferred
* Desire to learn about metals, its products and the industries Ryerson supports
* Excellent professional written, verbal and interpersonal communication skills required
* Proficiency within Microsoft applications (Outlook, Excel, Word) required
* Ability to multi-task and prioritize in a rapidly changing environment
* Positive attitude, competitive, goal-oriented, driven with a passion to excel

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