Salesforce Technical Product Lead

Bright Horizons Children's Centers
401(k)
United States, Massachusetts, Newton
Nov 12, 2024
Primary Purpose The Technical Team Lead is responsible for providing hands on management and development for applications across Salesforce workstreams. Essential Functions/Responsibilities Understanding of the application development life cycle and ability to apply it to existing and future application development Hands on development of application set Management / leadership of day to day development and support of applications Technical expertise to understand applications and develop plans to continuously improve application portfolio Identify resources needed and assign individual responsibilities to cross-functional project team members Oversee application development of existing and future application according to Bright Horizons standards Ensure that application projects are prepared (including all pre and post-development steps) in a timeframe, quantity and mix to achieve the best possible return from development and project resources to ensure both efficiency and effectiveness of the development process Ensure that software development schedule and timeline is in alignment with business and implementation goals and requirements and make adjustments to meet business goals when necessary Job Requirements - Education/Experience Bachelor's Degree in Engineering, Technology or related field - Required 8 years of application development and application development management Additional Job Requirements Strong technical capabilities with knowledge of Salesforce Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Account Engagement platforms. Ability to remain organized at all times and to elicit cooperation from a wide variety of sources including team members, other internal departments and external parties (such as 3rd party software development partners) Ability to effectively prioritize and execute tasks in a high-pressure environment and react to project adjustments and alterations promptly and efficiently on a day to day basis Experience managing all phases of the project life cycle, including running project prioritization meetings, post-installation project post-mortem meetings and a proven track record of multi- tasking, meeting deadlines and delivering projects on budget Prior experience managing development staff and third party vendors Knowledge of different project management software, and be technically competent with various software programs including Word, Excel, PowerPoint, Project and Visio Self-starter with the ability to work with minimal supervision, and have excellent verbal and written communication skills Travel as required The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors. Life at Bright Horizons: Our home office employees support all facets of our business - and no matter which department you join, you'll be part of a passionate team doing work that makes a difference in the lives of children and families. Our people are the heart of our company. Because we're as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you'll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us. HAVING TECHNICAL ISSUES WITH YOUR APPLICATION? Contact us at bhrecruit@brighthorizons.com or 855-877-6866 Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.