Peer Counselor

Psych-ZSFG-Adult-CWCM

Part Time

82222BR

Job Summary

The Patient Navigator will be assigned to the Citywide Peer Team. Citywide Case Management is a UCSF/ San Francisco General Hospital (SFGH) Department of Psychiatry outpatient program located at 1263 Mission Street, San Francisco. Its mission is to provide intensive case management services to adults who suffer from severe mental illness, co-occurring substance abuse disorders and many who also have chronic medical issues.

Under the supervision of the Vocational Rehabilitation Supervisor, Michelle Swain, the Patient Navigator will provide a range of support services to mentally ill clients including: supports community integration skills; provides individual support; applies personal experience as a consumer of mental health services; serves as a role model of recovery; assist client with seeking outside activities and encourage group participation, advocate for consumers, providing accompaniment when indicated to housing, financial, health and legal resources; manages work time effectively, efficiently and productively; works collaboratively with case managers and Wellness Team to provide first hand perspective of engagement in treatment; acts as a liaison with community programs; uses good problem solving skills; develops activities, programs and resources which support consumers; maintain client's records and documentation according to California, San Francisco City and County requirements. Other responsibilities involve monitoring milieu, facilitating therapeutic groups, coordinate and/or organized client outings, cultural events, and other tasks related to job.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $29.99 - $48.23 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

Citywide Focus is a UCSF/SFGH Department of Psychiatry outpatient program located at 982 Mission Street, San Francisco. Its mission is to provide intensive case management services to adults who suffer from severe mental illness, co-occurring substance abuse disorders and many who also have chronic medical issues.

Required Qualifications

• Bachelor's degree or the equivalent combination of education and experience training.
• Understanding of mental health issues and sensitivity toward mental health clients.
• Knowledge of computers and software including Microsoft Excel, Microsoft Word.
• Skills to comprehend and assess patient's grievances to quickly locate appropriate resource for assistance.
• Solid interpersonal and customer service skills. Ability to be diplomatic and highly organized. Ability to remain calm under pressure and apply sound judgement.
• Good problem-solving skills.
• Ability to follow oral and written instructions accurately.
• Ability to work as part of a team, to prioritize and handle multiple tasks and work independently in a high-pressure environment.
• Ability to work with clients and program staff from diverse cultural and social class backgrounds.
• Able to lift 50lbs and climb stairs.
• Demonstrated excellent attendance and reliability.

Preferred Qualifications

• N/A

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

004468 PAT NAVGTR NON-CLIN 2 CX

Job Category

Rehabilitation Services, Support Services

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

50%

Location

San Francisco, CA

Campus

Mission District (SF)

Work Style

Fully On-Site

Shift

Variable

Shift Length

Variable

Additional Shift Details

TBD