Facilities Manager (+HSSE)
 JLL | |
 United States, Florida, Miami | |
 Nov 07, 2024 | |
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Job Summary
The role of the Facility Manager is to ensure the proper operation of all aspects of a facility. The Facility Manager must establish, operate, and maintain a comprehensive Facility Management program which allows an organization to manage and oversee the Operations and Maintenance of the Building, Building Systems and Equipment. What this job involves: The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Sr. Facilities Manager and/or the Account Leader with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction. Summary of Duties/Essential Functions: * Supports the Sr. Facilities Manager and/or Account Lead in the implementation of short and long-term goals & projects for the client * Manage contractors when on site ensuring each contractor is following all client and JLL policies and ensuring the delivery of the service is completed correctly. * Develops and implements innovative programs, processes and procedures that reduce short and long-term operating costs and increases productivity by working closely with the Sr. Facility Management Lead, Account Leader, and the client. * Oversees the monthly/quarterly/annual reporting requirements appropriately based on client needs * Completes all facilities related reports accurately and on time following the client's policies for record keeping. * Manages the work assignments for building technicians, vendors, and contractors. * Leads facilities staff to deliver expected service levels to the client within the prescribed budget. * Assists with the development and implementation of the annual management plan for the buildings within the area. * Oversees the development and management of the capital and expense budgets by interfacing closely with the client representative * Ensure client satisfaction with site leadership team by providing a seamless interface of the client real estate organization and facilities through leadership, responsiveness and creativity that develops and maintains a positive relationship. * Recommends capital improvements and prepares operating budget reports. Prepares monthly operating budget & forecasts and completes monthly variance report. * Follows the annual performance plan; accomplish Key Performance Indicators as agreed with client in the Objectives of the Performance Agreement for the position. * Share innovations and best practices with the assigned owner of best practices for JLL Facilities Management. * Oversee the overall service delivery of the contracted services. Ensure all Client and JLL polices in regard to delivery of service, safety and compliance are followed. Any/other duties as assigned Qualifications * Bachelor's degree or equivalent work experience in Facilities Management with management/technical emphasis. * 5+ years industry experience required either in the corporate environment, third party service provider, or as consultant * Strong leadership & management skills * Strong interpersonal skills * Strong communication and presentation skills * Manage both technical and administrative staff * Proficient in MS programs such as Excel, PowerPoint, Outlook, etc. * Computer proficiency in CMMS systems Skills and knowledge Strong interpersonal skills and problem solving ability Excellent verbal / written communication and presentation skills Proven record of providing excellent internal and external customer service Knowledge of standard business and accounting practices Knowledge of Excel and ability to analyze data | |