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Assistant Director for Assignments

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
Nov 16, 2024
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

11/30/2024 Type of Position:Residence Life

Workstudy Position:

No Job Type:Regular
Work Shift:

Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:Administrative Services

Department's Website:

Summary of Job Duties:The Assistant Director for Assignments serves as a leader in University Housing, and has complete responsibility for the complex area of Administrative Operations consisting of: supervising four full time staff, customer interface software, budgeting, operational planning and scheduling, developing contract language, and organizing all contracting communication processes. This position is responsible for assignment procedures involving room and board that accommodates over 7,000 contractee's annually; analyzing the impact on business processes by recommending policy and procedure changes, as necessary, some having direct legal and financial ramifications to the department; scanning the business environment to understand changes that may affect the area; creating and maintaining cross-functional and cross-business knowledge to ensure assignment software meets the need of the department and customer; overseeing student billing processes and all on line business procedures are highly effective and efficient for the customer and university housing staff.

Regular, reliable, and non-disruptive attendance is an essential job function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others. Qualifications:

Minimum Qualifications:

  • Bachelor's degree in liberal arts, business, or a related field or equivalent from an accredited institution of higher education

  • At least two years of experience in a fast paced, high volume office setting with work directly related to account management and/or contract issues, customer service, and experience with data analysis

Preferred Qualifications:

  • Experience with housing system management software

Knowledge, Skills, & Abilities (KSAs):

  • Knowledge of Microsoft Office

  • Knowledge of Housing Software Management

  • High level customer service experience

Additional Information:

This position requires the use of a cell phone in accordance with the cellular communications policy: Fayetteville Policies and Procedures 306.1

Salary Information:

$61,255 - $65,000 (commensurate with education and experience)

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Billy Blount bgblount@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding Frequent Physical Activity:Balancing, Feeling, Grasping, Repetitive Motion, Sitting, Standing Occasional Physical Activity:Talking Benefits Eligible:Yes
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