Applications Analyst I - Cadence

• Position: Applications Analyst I - Cadence

• Location: 4201 Winfield Road, Warrenville, IL

• Full Time

• Hours: Monday-Friday, 8am - 4:30pm

• Hybrid Schedule

• On-call rotation

Job Summary:

As the Application Analyst I at Endeavor Health, you will be responsible for assisting in specific areas of IT including full life cycle management, from analysis and design to deployment and maintenance of technology solutions and platforms. In addition, you will contribute toward identifying opportunities with the goal of reducing manual efforts, supporting the growth of the organization, promoting patient and user experience, and helping create innovative solutions with operations. You will help foster strong working relationships with key stakeholders, promote the consistent use of available tools, techniques, workflows, and platforms, and perform administrative tasks as assigned.

What you will do:

• Under direct supervision, facilitate the use of technology by the end-user and ensures systems are performing as expected.

• Designs and documents application changes and new features or defects in application area assigned.

• Responds to customer requests and participates in customer meetings.

• Works within clearly defined standard operating procedures and/or scientific methods and adheres to quality guidelines. Has limited discretion to vary from established procedures.

• May provide application support to other teams.

• Executes test plans according to standards.

• Completes necessary internal reporting and reports status to management.

• Completes any other applicable requests from management.

• Ability to work a varied schedule, on-call hours, and hours as required during crisis situations.

• Adheres to all department standard operating procedures and customer service principles.

• Performs other duties as assigned.

What you will need:

Education: Associate degree with 3 months previous experience in IT or relevant user experience OR

Minimum of two (2) years of relevant IT experience or relevant user experience.

Experience: One (1) or more years' experience relevant to portfolio of responsibilities in healthcare setting. Preferred experience with Epic applications, including Cadence.

Unique or Preferred Skills:

Able to communicate clearly and effectively to a variety of customers.

Must have the ability to work independently or in a team setting.

Basic knowledge of procedures, utilities, and operating systems.

Uses logic and methods to problem solve.

Understanding of analytical and troubleshooting skills.